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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of trish ensign

trish ensign

February 6, 2025

1  out of  5
rating by trish ensign
"NOT RECOMMEND THIS AGENT , DID NOT HELP US WHEN WE ASKED REPEATEDLY TO REVIEW OUR POLICY'S. WAS TOLD BASICALLY WE DO NOT MATTER TO THEM"
We responded:
"Trish, the response from our office was timely and detailed, and as I stated in the email, I'm sorry that the rate increase created a hardship for your family. Perhaps your experience would have been more positive if you'd allowed the time required for the re-rating request that I submitted to be completed. "
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Sam M

April 27, 2024

5  out of  5
rating by Sam M
"Shane and Holly have always been great to work with, so we've been with them for decades!"
We responded:
"Sam, thank you for allowing us to serve you and your family for so many years. We are grateful to be part of the community that serves you."
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steven brainerd

March 18, 2024

5  out of  5
rating by steven brainerd
"Very friendly employees. They have helped me out a few times and are very knowledgeable. Highly recommended."
We responded:
"Thanks so much Steven. We appreciate you!"
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Adam Gillette

March 13, 2024

5  out of  5
rating by Adam Gillette
"Been a client of Shane's for a number of years now and have only received top notch service."
We responded:
"Thank you for the feedback Adam!"
Profile photo of Aaron Stone

Aaron Stone

November 23, 2023

5  out of  5
rating by Aaron Stone
"I have known Shane and his staff for close to 20 years and would highly recommend them for any insurance needs. They have always been there for my wife & I through numerous vehicles, boats, homes, and everything else!"
We responded:
"Aaron, thank you for your kind remarks. We truly value your family and your business."
Profile photo of Marcia O'Rourke

Marcia O'Rourke

December 15, 2021

5  out of  5
rating by Marcia O'Rourke
"Excellent service. Been w/ his firm for quite a long time. I had been very pleased w/ his office after my only accident: very good results!"
We responded:
"Thank you Marcia. We're happy you were pleased with the results of your claim."
Profile photo of Jan Houston

Jan Houston

February 14, 2021

5  out of  5
rating by Jan Houston
"Excellent service, pricing and communication from all the staff at Shane's office!"
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Larry Moscone

August 5, 2019

4  out of  5
rating by Larry Moscone
"I did still no ins.was costly too many oppses."
Profile photo of Mandan Howard

Mandan Howard

October 25, 2017

5  out of  5
rating by Mandan Howard
"Very easy and reasonable. Genuinely cared about my needs. Always easy to work with no matter what."